Frequently Asked Questions
at44 FAQ — All Answers in One Place
From account security to deposits and withdrawals, KYC verification, and cricket betting — find detailed answers to the most frequently asked questions about at44 here.
If a question comes to mind while using at44, you are not alone — thousands of players ask the same questions every day. Below we have put together clear answers to the most important questions on account security, identity verification, deposits and withdrawals, and cricket betting. If you do not find an answer, our 24/7 support team is always ready.
All FAQs
Account Security
Yes, at44 uses top-grade SSL encryption technology to keep all your personal information and transaction data secure. When you log in to the site or make a payment, every piece of data is exchanged through encrypted channels. Your information is never sold or shared with any third party. As a safe and reliable platform, at44 always ensures fair play.
If you suspect unauthorized access to your account, change your password immediately and contact at44 via live chat or email at [email protected]. The support team will help temporarily lock your account and investigate any suspicious activity. Reporting quickly can greatly reduce the risk of damage.
Your OTP (One-Time Password) and bKash or Nagad PIN are completely personal information. at44 and any legitimate organization will never ask for this information. If someone claims to be an at44 representative and asks for these details, it is a fraud attempt. If this information falls into someone else's hands, your wallet and account will be completely at risk. If you receive a suspicious message, notify support immediately.
To keep your account secure, use a password of at least 10 characters — including uppercase and lowercase letters, numbers, and special characters (such as @, #, $). Avoid using your date of birth, phone number, or easily guessable words. Use a different password for each site and change it regularly. Using a password manager makes this even easier.
Fraudsters sometimes create fake websites that look like at44. The real site URL is always at44.lat — any other domain (such as at44-bd.com or at44login.net) is suspicious. Check that the site address has https:// and a green lock icon. Make a habit of accessing the site from your bookmarks and avoid clicking on unknown links.
Identity Verification (KYC)
at44 may typically ask to verify your identity before your first withdrawal or for large transactions on your account. A verification request may also come if any unusual activity is detected on your account, or if you want to change your account information yourself. This is done for your security, to prevent anyone else from using your account.
A National ID card (NID), passport, or driving licence — any one of these three is acceptable. The name and address on the document must be clear and it must not be expired. If needed, an address verification document such as a utility bill may also be requested. All documents are stored securely and are not used beyond verification purposes.
at44 only sends money to a wallet or bank account registered in the account holder's own name. This ensures that no one else can take your money and helps prevent money laundering. If the names do not match, the withdrawal process may be delayed, so it is important to provide the correct name at the time of registration.
Yes, your KYC documents are kept with complete confidentiality. The documents are used only for identity verification purposes and are stored on encrypted servers. This information is not shared with any advertisers or third parties. For more details, read at44's privacy policy.
How to Withdraw Money
The minimum withdrawal amount at at44 is ৳500. Withdrawal requests for less than this amount are not accepted. However, deposits start from just ৳100, so if you play with small amounts and your balance builds up, you can withdraw it all at once later. The same limit applies across all methods (bKash, Nagad, Rocket, Upay, and bank transfer).
Withdrawal requests at at44 are generally processed within 5 to 30 minutes. This time is shortest for bKash, Nagad, Rocket, and Upay. Bank transfers may take slightly longer. The process is faster when KYC verification is complete and the account name matches the wallet name.
Yes, but the wagering requirement must be met before withdrawing bonus winnings. For at44's welcome bonus, the wagering requirement is 15x — calculated on the bonus amount only, not on the deposit and bonus combined. Example: if you receive a ৳1,000 bonus, you can withdraw the bonus winnings after placing ৳15,000 in bets. Once the requirement is met, you can withdraw just like a regular deposit.
Yes, withdrawals at at44 are available seven days a week, twenty-four hours a day. Whether it is night or Friday-Saturday — at44 is always active. Mobile wallets like bKash and Nagad deliver money quickly even at night. Bank transfers may be slightly delayed on holidays, but mobile methods are always active.
No, at44 only sends money to a wallet or bank account registered in the player's own name. Withdrawing to a family member's or friend's wallet is not possible. This is a mandatory policy for your security and fraud prevention. So provide accurate information at registration that matches your payment method.
Cricket Betting
at44's cricket betting offers a variety of markets including match winner, toss winner, top batsman, top bowler, innings total runs, over/under, and method of first wicket. In live betting, markets are updated as the match progresses. More markets are added for big matches like Bangladesh vs India.
Yes, at44 offers betting on BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and other international series. The number of markets increases further during tournament season. at44 provides a complete cricket betting experience for both domestic and international cricket fans.
Yes, using an accumulator (multi-leg) bet, you can add multiple matches or markets into a single bet. The odds of each leg are multiplied, so if you win, the return is much higher. Keep in mind though — if one leg loses, the entire bet is lost. Accumulators are exciting but carry higher risk, so make decisions within your budget.
Decimal odds represent the total amount you get back for every ৳1 staked (including your stake). Example: odds of 2.50 means if you bet ৳100 and win, you get back ৳250 (profit of ৳150). The higher the odds, the lower the chance of winning but the bigger the reward. Simple calculation: stake × odds = total return.
If a match is abandoned or declared a no-result due to rain or any other reason, the stake is generally refunded. However, the specific rule depends on the terms of the relevant market — some markets may be settled even if the match is partially played. Detailed rules for specific markets are given in at44's terms and conditions.
How to Deposit Money
at44 currently offers five deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfer, major commercial banks including Dutch-Bangla, BRAC, and Islami Bank are generally supported. The fastest deposit method is mobile wallets — especially bKash and Nagad.
Log in to at44, go to the cashier or deposit section, and select Nagad. Enter the desired amount and provide your own Nagad number. Then confirm the payment using the Nagad app or USSD code. Once the payment is complete, it is automatically added to your at44 balance. The entire process takes just a few minutes.
The minimum deposit at at44 is just ৳100 — and it is the same across all methods (bKash, Nagad, Rocket, Upay, and bank transfer). You can start with a small budget, which is convenient for new players. If you want to receive the welcome bonus, depositing a minimum of ৳100 will earn you a 100% bonus, up to a maximum of ৳10,000.
at44 itself does not charge any processing fee on deposits. However, your mobile wallet (bKash, Nagad, Rocket, or Upay) or bank may charge its own transaction fee, which depends entirely on that provider's policy. It is a good idea to check your wallet's fee structure before making a deposit.
Yes, as a new player you will receive a 100% bonus on your first deposit — up to a maximum of ৳10,000. That means if you deposit ৳1,000, you will get another ৳1,000 as a bonus and your total balance will be ৳2,000. Even if you deposit more than ৳10,000, the bonus is capped at ৳10,000. The wagering requirement for the bonus is 15x — calculated on the bonus amount only.
Still have questions?
If the answers above have not resolved your issue, our support team is always by your side. In Bengali or English — reach out whichever way you are comfortable with.
24/7 Live Chat Support